Support for Learners

Guidance and help for you to make the most of the Programmes and events you are invited to using your GiraffePad account.

An intro to GiraffePad for learners

How to use and make the most of your GiraffePad account as a learner.

1: What is GiraffePad?

GiraffePad is a learning engagement platform, designed…
Completing your profile.

How to set your profile information and picture to help your trainer/coach get to know you.

1: Create your GiraffePad profile:

Your profile…
Adding your personal objectives

How and why to add your personal objectives before your learning event starts.

1: Why add my personal objectives?

By considering, identifying and…
Downloading resources from your event pages

How to download any resource your trainer/coach or fellow learners have shared on the event page.

1: What are "Event resources"?

This section of…
Uploading resources to your event pages

How to upload a resource and keep it private to your trainer or share with your group.

1: What can I upload?

You can upload files such as Word…
Adding your Actions and Commitments

How and why to add your Actions and Commitments.

1: Why add my Actions and Commitments?

Participating in learning is all about your intention,…
Adding your feedback.

How and why to add your feedback on your learning experience.

1: Why add my feedback?

Providing feedback on your learning experience is hugely…
Managing/unsubscribing from Notification emails

What am I notified about and how to manage the emails.

1: What I am notified about?

To keep you in touch with the activity and messaging in your…
Deleting my account

How to permanently delete my account:

If you have no need to access any of your programme details and decide you no longer want to use your…
Setting GiraffePad up on your mobile

How to set up a shortcut to GiraffePad on your mobile so you can enjoy an app like experience.Once set up, check out the article: "Using…
Using GiraffePad on your mobile

How to navigate your GiraffePad account on your mobile. Please see separate article "Setting GiraffePad up on your mobile" if you haven't already…